What key information should a Carhop deliver at the point of order delivery?

What key information should a Carhop deliver at the point of order delivery?

• A. Only the order number
• B. The order number, total price, and any relevant promotions
• C. The total price and estimated delivery time
• D. Promotional offers only

Answer: (B)

The correct choice emphasizes the importance of comprehensive communication at the point of order delivery. A Carhop should deliver not only the order number but also the total price and any relevant promotions. This approach ensures that the customer has all the necessary information to confirm their order, understand their charges, and take advantage of promotions that may apply. Providing the order number helps customers identify their specific order, which is crucial in busy service environments. Sharing the total price ensures transparency in billing, allowing customers to verify that they are being charged correctly. By mentioning relevant promotions, the Carhop can enhance customer satisfaction and encourage future business by informing customers of savings opportunities, creating a more positive dining experience. Overall, delivering this key information not only aids in effective service but also fosters trust and a sense of value in the customer experience.

The correct choice emphasizes the importance of comprehensive communication at the point of order delivery. A Carhop should deliver not only the order number but also the total price and any relevant promotions. This approach ensures that the customer has all the necessary information to confirm their order, understand their charges, and take advantage of promotions that may apply.

Providing the order number helps customers identify their specific order, which is crucial in busy service environments. Sharing the total price ensures transparency in billing, allowing customers to verify that they are being charged correctly. By mentioning relevant promotions, the Carhop can enhance customer satisfaction and encourage future business by informing customers of savings opportunities, creating a more positive dining experience.

Overall, delivering this key information not only aids in effective service but also fosters trust and a sense of value in the customer experience.